Sterling Management Centre Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our services, then you can be assured that it will only be used in accordance with this privacy statement.
Sterling Management Centre Ltd is a Data Controller. That means we're responsible for determining what happens to the personal data we collect from yourself, including how we process it.
Sterling Management Centre Ltd may change this policy from time to time by updating this page. You should therefore check this page from time to time to ensure that you understand any changes.
This policy is effective from 23rd May 2018
You acknowledge that you have read and accepted the terms of this policy and consent to your personal information being used as set out below.
What we collect
We may collect the following information from yourself:
What we do with the information we gather
We require this information to set up and run your account, and in particular for the following reasons:
We may need to retain your information for a number of years after you stop playing for legal and regulatory purposes. However, we are registered with the Information Commissioners Office (ICO) and will only hold information in accordance with our registration.
We may also need to share your data with partners for the effective administration of your lottery account or be required to do so by law. However please note we will never sell your data.
Lawful basis for processing your data
Legal obligations: Some of the personal information that we request from yourself is to meet our obligations relating to our Gambling Commission operating licence as well as to other relevant laws that we are required to meet.
Contract - When you opt to play the lottery you enter into a contract with ourselves to amongst other things process your subscription payments and pay out your prizes. To enable us to fulfil this contract we require your personal data.
Consent - This means that you have given us clear consent to process your personal data to meet our obligations.
Legitimate Interest - At certain times we have a Legitimate Interest to process your personal data. Where this is used we'll ensure that our Legitimate Interests are proportional and do not compromise your personal data rights.
We are committed to ensuring that your information is secure at all times whilst it is within our control. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
We are certified to a number of industry standards including an external security audit to maintain security accreditation at ISO27001 level.
Card details are never stored on our systems but during the payment process are encrypted to the industry standard of 128-bit SSL to meet our commitment to the Payment Card Industry Data Security Standards.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
You may request details of personal information which we hold about you under the General Data Protection Regulations. If you would like a copy of the information held on you please email [email protected]
If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible to [email protected]. We will promptly correct any information found to be incorrect.
In certain circumstances you have what is known as a right to erasure this is where you can request that some or all your data is removed from our data files. This may be because we no longer need the data for the purpose it was gathered or we have processed your data unlawfully. If this is the case please contact us by writing to the above address or by e-mailing us at [email protected]
Please note however that we may not be able to comply with your request where it is a legal requirement that your data is maintained on our system.